EBS Solar and Electrical (“we,” “our,” or “us”) is a division of EXBS (Pty) Ltd. We are committed to protecting the privacy of our clients, suppliers, and visitors to our website. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act (POPIA).
We may collect and process the following types of personal information:
Name, contact number, and email address
Company name and job title (if applicable)
Physical address or project location
Technical details required for site inspections or quotes
Website usage data (e.g., via cookies and analytics tools)
Your information is collected for the following purposes:
To provide quotations, products, and services requested
To manage and maintain customer relationships
To send relevant updates, invoices, and service notifications
To improve our website and service quality
To comply with legal and regulatory requirements
We do not sell, rent, or distribute personal information to third parties.
We may share information only when necessary with:
Trusted contractors, suppliers, or service providers who assist in fulfilling our services
Legal authorities or regulators where required by law
All third parties are required to treat your data securely and in line with this policy.
We store all information securely using access-controlled systems.
Data is retained only for as long as required to meet the purpose for which it was collected or as required by law.
You have the right to:
Request access to the personal data we hold about you
Request correction or deletion of inaccurate data
Withdraw consent for communication or marketing
Lodge a complaint with the Information Regulator of South Africa
Our website may use cookies to track visitor interactions and improve browsing experience. You can modify your browser settings to refuse cookies if preferred.
For privacy-related questions or requests, contact:
📧 sesales@exbs.co.za
📞 011 028 2650
🏢 Level 2, West Wing, Gallagher House, 19 Richards Drive, Midrand, 1685
